Privacy Policy

1. INTRODUCTION

1.1 This Privacy Policy ("Policy") outlines how The Elements Kit ("Seller," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of the www.theelementskit.com ("Website"). We are committed to safeguarding your privacy and handling your personal information in accordance with applicable privacy laws in Australia.

2. INFORMATION COLLECTION

2.1 Personal Information: We may collect personal information such as your name, email address, contact information, shipping and billing address, and payment details when you place an order or interact with our Website.

2.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and usage data, to improve our services and enhance your browsing experience.

3. USE OF INFORMATION

3.1 Personal Information: We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, provide customer support, and deliver updates or promotional materials related to our products or services.

3.2 Non-Personal Information: Non-personal information is primarily used to analyse trends, administer the Website, track user activities, and gather demographic information to enhance our services and tailor the Website's content.

4. INFORMATION SHARING AND DISCLOSURE

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies. These third parties are obligated to protect your information and only use it for the purposes specified by us.

4.2 Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, comply with legal proceedings, or respond to a lawful request by public authorities.

5. DATA SECURITY

5.1 We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

6. YOUR PRIVACY RIGHTS

6.1 You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise these rights or have any privacy-related concerns, please contact us using the contact details provided in Section 8.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 We use cookies and similar tracking technologies to enhance your browsing experience, personalise content, analyse website traffic, and deliver targeted advertisements. You have the option to manage cookie preferences through your browser settings, but please note that disabling cookies may limit your access to certain features of the Website.

8. CONTACT US

If you have any questions, concerns or requests regarding our Privacy Policy or privacy practices, please contact us.